Network1305

A tale of two airlines and their fiascos.

As all of us use the internet, anyone who works in an airline is allowed to use internet but you should be careful with what you write in it.
This is what has happened to employees in British Airways and Virgin, they thought that their writings would not bother anyone and it did.
What happened in Virgin airlines was that employees wrote on Facebook derogatory comments about passengers and safety standards .They also joked about the planes which supposed to be infested with cockroaches.
In the other hand British Airways had to do an investigation about some employees who criticized customers on the net.
So it is been questioned if the two firms have educated enough or not employees because they have no authorization to post anything about the firm on the internet and this is a big problem inside a company because the complaints should stay inside and never see the light.

Mark = 4

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